Connected devices

Some of the Eighty-Six tools run as apps on a tablet rather than in the browser: staff take orders at the table, or update your menu on the spot. Before a tablet can act on behalf of your restaurant it has to be paired — linked to your restaurant with your permission. The Connected Devices page is where you pair those tablets, give each one a friendly name, see when it was last used, and cut off any device you no longer want to have access.

Before you begin

You will find this under Connected Devices in the left navigation, inside the settings area. Available on plans that include Connected devices. Managing devices requires the Update restaurant permission. As the restaurant owner you have every permission by default; an employee sees this page only once you grant it.

What a connected device is

A connected device is a tablet running one of the Eighty-Six apps, signed in to your restaurant. There are two apps you can pair:

Operator app

Runs on a tablet at the pass or on the floor and lets your staff take orders at the table. Pair one per station so orders flow straight into your restaurant.

Menu Editor app

A focused app for fast menu changes — mark a dish sold out, tweak a price or edit a description from a tablet, without opening the full CRM in a browser.

The point of pairing is safety on shared hardware. Instead of typing an account password into a tablet that lives on the counter, you scan a one-time QR code and the device receives its own secure sign-in. That handoff means the tablet is connected under your restaurant, but no personal password is ever entered on it — and you can cut a single device off at any time without disturbing anyone else.

How pairing works

1. In the CRM you open Connected Devices and start a new pairing. The page shows a QR code that is valid for 60 seconds.
2. On the tablet, you open the Operator or Menu Editor app and go to its pairing screen.
3. The app scans the QR code. The pairing is used up the moment it is scanned, and the device is signed in and connected.
4. Back in the CRM you give the device a name, and it appears in your list of active devices.

Pairing a new device

1. Go to Connected Devices in the left navigation.
2. Click + Pair new device in the top-right corner. If you have no devices yet, you can also click Pair your first device in the middle of the page.
3. A Pair new device window opens with a QR code and a countdown showing how many seconds are left before it expires.
4. On the tablet, open the Operator or Menu Editor app, go to its pairing screen, and scan the code.
5. When the scan succeeds, the window shows a tick and Device paired, telling you which app and which tablet just connected.
6. In the Name this device box, type a name you will recognise later — for example “Bar tablet” or “Terrace Operator”. It starts with the tablet’s model, which you can keep or replace.
7. Click Save & close.

The pairing window. Scan this code from the app's pairing screen on the tablet before the countdown runs out.

Caution

The QR code is a key to your restaurant: whoever scans it can authorise a device. Scan it straight from the tablet in front of you and never share a screenshot of it. If nobody scans in time the code shows QR expired — just click Generate new code to get a fresh one.

Naming and reviewing your devices

Each paired device shows as a card on the Connected Devices page. The count at the top of the page tells you how many devices are active, and how many you have revoked.

A device card shows:

• A tag marking it as an Operator or Menu Editor device.
• The name you gave it (or the tablet’s model, if you have not named it yet).
• The tablet’s model and its operating system and version.
• Last used — how long ago the device last did something, so you can spot a tablet that has gone quiet.

To rename a device, click the small pencil next to its name, type the new name, and click Save. To cancel a rename without saving, click the X.

A device card. Use the pencil to rename it, and check the last-used time to see which tablets are still in service.

Tip

Give each tablet a name that matches where it physically lives — “Kitchen pass”, “Table 12 Operator”, “Front desk” — so that if you ever need to revoke one, you know exactly which tablet you are cutting off.

Revoking a device

Revoking a device signs it out immediately. Do this if a tablet is lost, is being retired, or should no longer have access to your restaurant.

1. On the Connected Devices page, find the card for the device you want to remove.
2. Click Revoke at the bottom of the card.
3. Confirm when asked — the device is signed out immediately and can no longer act on behalf of your restaurant.

The Connected Devices page. Revoked devices drop into a collapsible list at the bottom.

A revoked device does not disappear entirely: it moves into the Revoked list at the bottom of the page, which you can expand to see what was cut off and when. That gives you a record without cluttering your list of active devices. To bring a revoked tablet back, simply pair it again from scratch.

Caution

Revoking cannot be undone from the Revoked list — there is no “restore” button. If you revoke a device by mistake, pair it again to reconnect it.

Related

Roles, permissions & plansWhat your plan unlocks and which permissions each area needs.

Team membersInvite staff and choose what each person is allowed to do.

MenusThe menu that the Menu Editor app changes on the fly.

Settings & administrationThe rest of your restaurant's behind-the-scenes settings.